When investing in software and technology, businesses often find themselves having to choose between custom-written software and off-the-shelf software.
Off-the-shelf software cater to the requirements of a large audience, with a range of features and additional support in community forums. Such software can be purchased for a relatively low price, with additional costs in the form of licensing fees, upgrades and software support.
Due
to this, businesses may opt for applications that have been designed by
software developers specifically for the business. There are several
advantages to custom-written software and these are the top eight
advantages that will be of interest to businesses.
The cost of off-the-shelf applications may seem low but as the charges pile up over time, businesses could end up paying more for off-the-shelf software compared to software specifically designed for the business.
In addition to this, custom software can boost productivity and efficiency, thus contributing to business growth.
Secure infrastructure that will ensure data protection and prevent breaches as much as possible is essential, especially when it comes to sensitive business information. While off-the-shelf software will have security systems in place, they may not be sufficient for some businesses.
With bespoke software, you can have the developers include additional security features to ensure your sensitive data is protected.
With an application built for a large audience, a business may find that its specific requirements are not met by the software. By opting for a custom-written software, the business can share its unique requirements and demands with the software development company.
The team of developers can then design an application that gives the business exactly what it wants, stripped of additional features that are of no use to the business. However, the business can have various features added or removed depending on the changing needs of the business.
Off-the-shelf software is designed in a way so it can be easy implemented, but many issues can arise during the implementation process if the infrastructure does not allow for easy and quick integration.
Custom
software may take any special requirements or limitations with regard
to existing infrastructure into consideration, thus making integration
with other programmes easier.
While custom software meets the specific requirements of the business, developers will also take into account the existing infrastructure and applications to ensure compatibility across the organisation. This is one of the main advantages of custom software.
Compatibility is beneficial not only when it comes to integration with existing programmes but also when the software is being introduced to employees. With bespoke software, employees need not worry about having to find their way through features and tools they have no need for. The custom-built software may also be similar to programmes the employees are used to and familiar with.
This is especially important for businesses that do not have the most tech-savvy employees.
While upgrades will be made to off-the-shelf software, they may not always align with the needs of the business. The creators may also not offer as much support or maintenance services as the business likes.
With a custom software, however, changes can be made to accommodate the requirements of the business and the development company may work closely with the business when it comes to maintenance, support and upgrades.
Business needs change over time but off-the-shelf software will not change to suit the needs of the business. As the business grows, for instance, the software may need additional features to accommodate the increased workforce and business operations.
This is not always an option with off-the-shelf programmes but bespoke software can be expanded to keep up with business growth. Scalability is thus one of the key benefits of bespoke software.
Any business would want to stay ahead of its competitors and software is one way to do so. If your competitors use the same off-the-shelf software as you do, customers and clients are likely to be getting the same online experience from both you and your competitors.
However, by using custom-written software, you will be able to offer your customers something new and different that will set you apart from others in the industry.